Support
Dating should feel respectful and comfortable. Here you'll find safety tips, community guidelines, and ways to contact us if you need help.
Safety Tips
Your safety is important to us. While Ishqly is designed to create respectful, intentional dating experiences, we encourage all users to take steps to protect their safety when interacting with others.
Before Your Date
- Review the information shared with you before your date.
- Trust your instincts. If something feels off, you are not obligated to continue.
- Keep personal details private until you feel comfortable sharing more.
During Video Dates
- Participate from a private and secure location.
- Do not share sensitive information such as your home address, financial details, passwords, or government identification.
- You may end a date early at any time if you feel uncomfortable.
After a Date
- Only share contact information if you genuinely want to continue the conversation.
- There is no pressure to say yes after a date.
- If you later choose to meet in person, consider meeting in a public place and informing a trusted friend or family member.
Red Flags to Watch For
- Requests for money, gifts, or financial assistance
- Pressure to move communication off the platform immediately
- Attempts to bypass platform rules or safety features
- Disrespectful, aggressive, or manipulative behavior
Reporting Concerns
If you experience behavior that makes you feel unsafe or uncomfortable, please report it to us immediately at hello@ishqly.com. We take all reports seriously.
Community Guidelines
Ishqly is built on respect, intentionality, and kindness. These Community Guidelines outline the standards of behavior expected from all users.
Be Respectful
- Treat others with courtesy and empathy.
- Respect differences in background, beliefs, values, and experiences.
- Harassment, hate speech, discrimination, or intimidation will not be tolerated.
Be Honest
- Provide accurate and truthful information in your profile.
- Use real photos of yourself.
- Do not impersonate others or misrepresent your identity.
Keep It Appropriate
- No sexually explicit content.
- No violent, threatening, or abusive language.
- No unsolicited or inappropriate advances.
Follow Platform Rules
- Do not attempt to exchange contact information outside the platform unless both parties agree after a date.
- Do not attempt to bypass safety systems, moderation tools, or payment mechanisms.
- Do not create multiple accounts or misuse the Services.
Zero Tolerance Policies
We have zero tolerance for:
- Fraud, scams, or impersonation
- Harassment, stalking, or abuse
- Hate speech or discrimination
- Child sexual abuse or exploitation (CSAE)
- Sharing or soliciting illegal or explicit content
Violations may result in warnings, suspension, permanent removal from the platform, and reporting to law enforcement when required by law.
Contact Us
We're here to help.
If you have questions, concerns, feedback, or need to report an issue, please contact us:
The Ishqly Team
Email: hello@ishqly.com
We aim to respond as promptly as possible. Safety-related reports are prioritized.